Today's AI Tip
← All posts

AI wrote two price-increase emails. One of its notes was misleading.

· View on Instagram · View on Facebook

AI wrote two price-increase emails. One of its notes was misleading.
The sample notes we used. Fictional notes from Brightside Window Cleaning: $85 to $95 from the February 2027 visit, the first change in three years, caused by insurance and van fuel costs. January stays $85.

The sample notes we used

Fictional notes from Brightside Window Cleaning: $85 to $95 from the February 2027 visit, the first change in three years, caused by insurance and van fuel costs. January stays $85.

Our plain first try. Our plain request didn't tell the AI to stick to the facts in the notes. It added "We've worked hard to keep our pricing steady" and "reliable, high-quality service"; neither is in the notes.

Our plain first try

Real output · GPT-5.5 (OpenAI API) · Oct 2026

…This is our first price change in three years. We’ve worked hard to keep our pricing steady, but our insurance and van fuel costs have increased, and this adjustment will help us continue providing reliable, high-quality service.…

Our plain request didn't tell the AI to stick to the facts in the notes. It added "We've worked hard to keep our pricing steady" and "reliable, high-quality service"; neither is in the notes.

Source: Own test, GPT-5.5 (OpenAI API), Oct 2026

A vague note tells you nothing. Asked what each draft 'gives up,' the AI wrote 'A warmer, more personal tone…' and 'The shorter, more direct structure…' Neither note gave us anything to act on.

A vague note tells you nothing

Asked what each draft 'gives up,' the AI wrote 'A warmer, more personal tone…' and 'The shorter, more direct structure…' Neither note gave us anything to act on.

Source: Own test, GPT-5.5 (OpenAI API), Oct 2026

Make each note quote the other. Name two clearly different approaches and make each "Gives up" line quote the other version. A quote can be checked; a label can't. The last line stops added claims like those on slide 3.

Make each note quote the other

Write two versions of this customer email that take clearly different approaches: one as short and plain as possible, one warmer and more personal. Under each, add a line starting with "Gives up:" that quotes the exact words from the other version that this one leaves out. Use only the facts in my notes; do not add new ones.

Tested in GPT-5.5 (OpenAI API), Oct 2026

Name two clearly different approaches and make each "Gives up" line quote the other version. A quote can be checked; a label can't. The last line stops added claims like those on slide 3.

One note checked out. Version 1 says it leaves out that opening line. Version 2 really does open with it, and Version 1 doesn't have it. This note held up.

One note checked out

Real output · GPT-5.5 (OpenAI API) · Oct 2026

## Version 1: Short and plain … Gives up: “I’m writing personally because I want you to hear this directly from me.” --- ## Version 2: Warmer and more personal … I’m writing personally because I want you to hear this directly from me. …

Version 1 says it leaves out that opening line. Version 2 really does open with it, and Version 1 doesn't have it. This note held up.

Source: Own test, GPT-5.5 (OpenAI API), Oct 2026

One note flagged a reworded fact. Version 2 says it gives up the cost reason. Those exact words are missing, but the reason is still there, just reworded. Taken literally, the note misreports the tradeoff.

One note flagged a reworded fact

Real output · GPT-5.5 (OpenAI API) · Oct 2026

Brightside Window Cleaning is a small local company, and with our insurance and van fuel costs going up, our monthly home window cleaning price is changing from $85 to $95 starting with your February 2027 visit. … Gives up: “The change is due to higher insurance and van fuel costs.”

Version 2 says it gives up the cost reason. Those exact words are missing, but the reason is still there, just reworded. Taken literally, the note misreports the tradeoff.

Source: Own test, GPT-5.5 (OpenAI API), Oct 2026

Check each note against its own draft. Under each version, read its "Gives up" quote, then look for that fact in the same version: is it really missing, or just reworded?

Check each note against its own draft

Under each version, read its "Gives up" quote, then look for that fact in the same version: is it really missing, or just reworded?

Try it: Paste your notes, run the prompt, then check each quote's fact in its own draft.

Sources and assumptions

Assumptions:

The short version

Follow @todaysaitipSave this post on Instagram

More posts